Privacy Policy

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Privacy Policy

We only collect personal information in situations where it may be relevant for us and we will only collect personal information if it's relevant for your activity with Swimponch. When collecting, processing and using your personal information, we make sure to comply with all relevant regulation.


We will only store your personal information as long as we are either legally required to do so or as long as it's relevant to the purpose for which it was collected.


Personal information we collect

If you wish to buy and receive a product or service from us, we need to collect certain personal information in order to complete the transaction and to offer you our services.


Swimponch collects and processes your personal information, when you do the following:


  • Completes a purchase of one of our products:
    • Name
    • Email address
    • Mailing address
    • Delivery address (if it's different from your mailing address)
    • Phone number
  • Send us questions, complaints or feedback:
    • Name
    • Email address
  • Visit our website:
    • IP address


Data controller

The Data controller is Swimpunch. Feel free to contact us on email support@swimponch.dk or phone +4551889484.


How we use your data.

We use your regular contact information such as name, address and phone number in order to deliver the product or service that you have purchased from us. This information as well as your email address will be used for requested quotes, invoicing and accounting.


When you complete a purchase of a product or service, your information will, as a starting point, be stored for 5 years, in order to comply with danish law.


If you have sent us a question, a complaint or some feedback, your personal information will be deleted within one year after the end of our dialogue.


Your IP address will be stored when you visit our website. We use it to make sure the website is working properly. Your IP address will automatically be deleted after one month.


Companies we share your data with

We do not sell your personal data to third parties and we do not transfer your personal data to countries outside the EU. In order to provide the service that we offer, we share personal information with the following companies (all of whom are our data processors):


  • One.com - Website hosting, email and handling of our webshop.
  • Stripe - Payment processor


Our data processors only process personal information according to our instructions, and in accordance with the requirements of relevant regulations. We have entered into data processing agreements with our data processors, which is our guarantee that they comply with applicable laws regarding the protection of your personal information.


We also share personal information with the following companies to the extent where it's necessary for us to complete your purchase. These companies are not data processors.


  • Shipmondo - shipping labels
  • Shipping companies


Your rights

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:


  • The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • You also have the right to file a complaint with a data protection authority.


If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by email at support@swimponch.dk


Cookies


We use 2 cookies on our website that are needed for our webshop to function properly. They ensure the shopping basket is working properly and makes sure everything goes smoothly when purchasing an item.


  • __stripe_mid
    • Expiration: 1 year
  • __stripe_sid
    • Expiration: 30 minutes


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